Creative Dog Training - Homewood Homewood Alabama
Creative Dog Training - Homewood
Tuesday, : 6:30AM to 6:30PM
Wednesday, : 6:30AM to 6:30PM
Thursday, : 6:30AM to 6:30PM
Friday, : 6:30AM to 6:30PM
Saturday, : 8AM to 2PM
Sunday, : 3 to 5PM
Monday, : 6:30AM to 6:30PM
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4.2 out of 45 Latest Reviews
I’m not sure what is going on at Creative, but the service definitely isn’t what it used to be. I have been a loyal customer since 2011, but have had to change where I take my dogs because of unreliable service and concerns about the condition of the facilities. For example, the facility smells strongly of dog urine and my dog once was returned to me with a large amount of feces on his legs. During spring break we were asked to make reservations for day care, which we happily did. Then those reservations weren’t honored and we were turned away because they have too many dogs. Emails to the owner to talk about the situation went unanswered. This week they changed their drop-in policy and never informed their customers – turning us away unexpectedly again. I’m sad because this used to be a great place, but it isn’t any longer.
There really short staff. The owner was the only one at the front desk and he couldn’t give me the time I needed because they was no one else to watch the front and answer phone calls. You should really get some upbeat employees sir!!
Wonderful play groups and boarding. Great staff and always willing to give me reports no matter how many times I call to check up on the puppies. Highly recommend
CDT isn’t our normal boarder, but i almost effed up Thanksgiving by forgetting to schedule Jackie to board. Creative Dog Training came through for us!
I couldn’t believe they had room! And when we got there, they were SO NICE. Oh my gosh, i can’t remember her name, but she was tiny & had dark hair like me. She was really able to make me feel confident about leaving him in their care.
Jack was having some hotspot issues, so she took his medicine & told me they keep a close eye on him. They also were able to put him in a play group for older dogs, which they posted pictures on Facebook every day! They also didn’t care that I’m a helicopter dog mom & called every day to check. =)
I was so excited, i burst through the door at the facility & announced i was there to pick up my dog. (I also may have done a little dance.) The little girl from before said Jackie’s name before i even got a chance to! They really know & care about their clients!
Also, when i picked him up, they’d been taking such great care of his hotspots, they were almost totally resolved!! =O
11/10 experience, will DEFINITELY board there again!
Bought the longest spa package to save money when we used them weekly…didn’t know the money on file expires. I retired and didn’t need to use the daycare each week. Surprised my credit was gone when we decided on a short vacation trip. Be sure to ask how quickly the credit expires. Oh well live and learn. Someone called me and gave me credit for my balance. Apparently you can buy two flavors of future credit. $400 plan expires 45 days. The $500 I think never expires. Not sure why a free loan should expire but they did rectify my issue. Thanks
Well my story continues. Took my three dogs for a one week stay while on vacation. They had my credit as per above but the money owed was complicated. Quoted one price on phone got another quote when I arrived…higher of course. Then challenged the price got a third price a little lower. Not sure what I paid since they credited a part of the original amount then charged an additional amount. Please keep it simple Creative! Well I paid for full spa during days and additional bathroom walks. When I picked up the dogs their bedding was soaked in pee and now my house broken dog is peeing on the floor again. Thanks Creative great job…Not. Try another place this one is either too popular and is not staffed sufficiently or just dishonest. STAY AWAY!
Homewood is a city in southeastern Jefferson County, Alabama, United States. It is a suburb of Birmingham, located on the other side of Red Mountain due south of the city center. As of the 2010 census its population was 25,167, and in 2019 the estimated population was 25,377. Homewood is home to more fast food restaurants per capita than any other U.S. town. == History == === Early history and development === The first settlers of the area which would eventually become Homewood arrived in the early 1800s.
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